When you work in retail for as long as I have, 10 years at the end of July, nothing about people’s behavior really surprises you any more. You either learn it isn’t personal because they don’t know a damn thing about you or you quit. I try to tell all my trainees to remember we don’t know anything about our customers lives. They have may recently lost a spouse or been diagnosed with some awful disease. These things don’t excuse bad behavior but it does make it a little more understandable. My point is we don’t know why people behave the way they do we just need to get over and do our job. Sometimes, however, it feels very personal and I don’t care what is going on in your life. There is absolutely no excuse for your behavior.
This morning busy checking people out, joking around as I always do. A man in 20’s came through, I didn’t really pay much attention. I was busy doing my job. A few minutes after leaving my line he comes back and asks if he left his phone. I tell him that I hadn’t seen it and no one had said anything about seeing it. He left again and a few minutes later came back with our customer service manager accusing me of stealing his phone. He was yelling at the customer manager, yelling at my customers and yelling at me. Bless our beautiful customer service manager. She had enough presence of mind to send someone for our asset protection guy so he could check the security tapes. Meanwhile, the guy is standing at the end of my line ranting and raving. My customers are getting pissed, not at me, I am trying keep doing my job and not get upset, I know I didn’t do anything wrong, but at him. All of a sudden the guy turns around and stalks to the little restraunt at the front of the store. After a moment he comes out of the restraunt and leaves the store. According to the asset protection guy the asshole didn’t have his phone the entire time he was in my line. After attacking my honor as a human being, my integrity as a human being and as an employee, after embarassing me in front of my coworker and customers, after just generally making me feel like shit and so angry I had to leave the line and go to the break room until I could calm down that asshole left his phone in the restaraunt. I handle thousands of dollars every day so an accusation of theft could have cost me my job, the way I support me and mine. So what was the point of this behavior? If you are going to make such horrible accusations shouldn’t you be damn sure your phone has really been stolden?
So what does this rant have to do with today’s recipe? Absolutely nothing. It just ticked me off and I am having a hard time letting it go. I thought by sharing it with you all I could actually get it out of my system before I explode. Thanks for listening to my rant.
Ranch Dressing Mix
1/2 cup dry buttermilk powder
1 TBS dried parsley, crushed
1 tsp dried dill weed
1 tsp dried onion flakes
1 tsp onion powder
1 tsp salt
1/2 tsp garlic powder
Combine all the ingredients in a blender. Blend at high speed until smooth. Store in an air tight container for up to 1 month.
1 tablespoon mix = 1 envelope Ranch dressing mix
Homemade Ranch Salad Dressing
1 TBS ranch dressing mix
1 cup mayonnaise
1 cup milk
Combine all ingredients is a small bowl. Whisk until well combined. Store in a covered container in the fridge for up to two weeks.